Trent Reznor Gets It!

April 8, 2009

Today, WIRED released a really nice piece on Nine Inch Nails‘ Trent Reznor, who has probably been one of the most forward-thinking “brand managers” of the last year or so–and I don’t mean music-specific branding either.  The report was sparked by news of Reznor’s upcoming release of a NIN iPhone App.

The free Nine Inch Nails app, scheduled for release as soon as it gets final approval from Apple, is a mobile window on all things NIN: music, photos, videos, message boards, even — thanks to a GPS-enabled feature called Nearby — the fans themselves.

Nearby is “kind of like Twitter within the Nine Inch Nails network,” says Rob Sheridan, Reznor’s long-time collaborator. “You can post a message or a photo by location, and if you’re at a show you can see conversations between other people who are right there.”

A couple of months ago, I wrote about the power of branded iPhone apps and asked why more brands (STILL!) have not created their own. So, it’s always nice to hear these kinds of announcements–industry leaders, like Reznor, truly grasping the opportunity and capitalizing on the value these “brand-extending tools” can add to the overall experience you create for your customers (fans).

As WIRED notes,

[This] is the culmination, at least for now, of a process that began a year-and-a-half ago, when Nine Inch Nails succeeded in extracting itself from its contract with Universal Music Group’s Interscope label…Since then, Reznor has pioneered a new, fan-centered business model that radically breaks with the practices of the struggling music industry. His embrace of “freemium” pricing, torrent distribution, fan remixes and social media seem to be paying off financially even as they have helped him forge deeper connections with the Nine Inch Nails faithful.

I will admit, I’ve never been a huge fan of NIN’s music, but their apititude for brand building–especially in today’s so called “unknown” environment–gives them huge props in my book.

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Anyone seen this new Hyundai commercial for their new Gensis Coupe?

What struck me about the ad actually had little to do with the Hyundai brand strategy, because, for one, I don’t think Hyundai has anywhere to go but up in terms of image, and two, I think the spot actually does a pretty decent job of communicating the “fast and the furious” mentality that the sporty little race car is going for. What did bug me was the Smashing Pumpkins’ presence in it.

Is this really the association they want the public to have of their music and the people who listen to it? It’s hard for me to believe they really thought this one through, because, as a long time fan, this really turned me off.

I’ve listened to the Smashing Pumpkins, on and off, for well over ten years now, and I have never thought of them as a group that supported the reckless, street racing culture. In fact, I don’t know that I had ever put a specific label on their audience or the culture that I was a part of. And, I think that was the point…

Why, as a band (brand), would you broadcast to millions of people (by the way this was intended to be a Super Bowl spot), a VERY specific, cultural association? The strategy that I think many bands (brands) benefit from is being relatively undefined. They allow current and prospective fans and followers to cast their own feelings and experiences into the brand. Rob Walker illustrates this strategy really well in his book, Buying In. Think, Red Bull or Nike…Sure these brands have distinct personalities and associations–that is the essence of a brand, but they stay broad enough that they leave the door open for anyone to participate, or at least feel like they have the option.

Way to go, Billy Corgan, you’ve shut the door on me…your music has officially been associated with street racing punks. I never saw it coming.